All personal information is through data encryption and secure-server technology. We maintain all credit card rules on our servers. So what is yours stays yours. We will never use or distribute your personal information in any way except to send you your order.
This site is owned by N&L Services,Inc./DBA Timeless Stitches
Timeless Stitches has created this privacy statement in order to demonstrate our firm commitment to privacy. The following statement discloses our information gathering and dissemination practices for this website: http://www.tstitches.com
Information We Collect and How It's Used
Information You Explicitly Provide
via Order Form:
To process your order, we require your name, billing address, phone number, email address, shipping address and credit card information. We use this information solely to process your order and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
Should you decide to contact us by email at email@example.com or any of the other email links on our site, we require your name and email address and will only use that information to send you a reply.
Information We Automatically Collect
We record IP addresses in the aggregate for monitoring the level of activity on our site, but we do not link this to your shopper information with the following exception: When you place an order using our online checkout process, we may correlate your IP address with your order in cases of fraudulent credit card use. We may share this with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities, if we determine use of the credit card was fraudulent. We also use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
Sharing of Information:
Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities.
We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process.
We may include links to other sites and if you decide to follow those links, we can't be responsible for the privacy policies and content of those sites. Generally, we will let you know when a link goes to another site.
To make any changes to your order, please contact us at firstname.lastname@example.org where we will be happy to assist you.
You may ask us to remove all information from our database, and not receive future communications from us or to no longer receive our services by:
You may change or modify information previously provided by you by:
7060 Joy Rd, Everson WA. 98247
Glossary of Terms
When you are connected to the Internet, your computer has a unique Internet ID called an IP address. Most people that connect through a dial-up service, such as America Online, get a different IP address each time they login. Others might have a permanently assigned IP address, called a static IP address. It is difficult or impossible for a web site to collect personal information about you (i.e., your name, email address, etc.) from your IP address alone, though a static IP address makes this easier.
A method by which information transmitted across the Internet is scrambled to the point where it's virtually indecipherable by anyone who should intercept the data before it reaches its destination. Most all reputable online stores make use of SSL encryption to request credit card information and other sensitive data from their customers.
A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. This is useful for having the browser remember some specific information.
Timeless Stitches stands by its promise of offering the highest quality products and service. If you are dissatisfied with your purchase, you may return your item with the original purchase receipt within 2 weeks and Timeless Stitches will exchange it, credit it, or give you a refund for the full cost of the product. We do not refund shipping fees. If you wish to return an item, please call 360-966-5132360-966-5132 or email us at email@example.com for a return authorization code and details.
Custom Made Clothing
Custom made clothing such as extremely large sizes or products carries a no return/no Refund policy.