Privacy policy

This site is owned by N&L Services,Inc./DBA Timeless Stitches

Timeless Stitches has created this privacy statement in order to demonstrate our firm commitment to privacy. The following statement discloses our information gathering and dissemination practices for this website: https://www.tstitches.com

Information We Collect and How It's Used

Information You Explicitly Provide

via Order Form:

To process your order, we require your name, billing address, phone number, email address, shipping address and credit card information. We use this information solely to process your order and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone. We share this information, and only the information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.

via Email:

Should you decide to contact us by email at lynne@tstitches.com or any of the other email links on our site, we require your name and email address and will only use that information to send you a reply.

Information We Automatically Collect

IP Address:

We record IP addresses in the aggregate for monitoring the level of activity on our site, but we do not link this to your shopper information with the following exception: When you place an order using our online checkout process, we may correlate your IP address with your order in cases of fraudulent credit card use. We may share this with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities, if we determine use of the credit card was fraudulent. We also use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Sharing of Information:

Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities.

Security:

We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process.

External Links:

We may include links to other sites and if you decide to follow those links, we can't be responsible for the privacy policies and content of those sites. Generally, we will let you know when a link goes to another site.